What services you are getting for your money? How do they do nail care? How do they handle puppies that are a bit hard to handle (not saying yours is).
Me too.I'm very honest with my clients
LOL now that's what i'm talking about!Me too.
Me: Your dogs legs are extremely matted, I'm sorry, but I'm going to have to shave them, it's not possible to brush this out.
Them: Well.. I still want him fluffy, can you keep the hair on his body long.
Me: If you want him to look like a turtle.