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I just got my new set of kenchii shears today and I started trimming my 4 month old spoo but it seems that the curves are pinching her or pulling on her hair. I've tried adjusting the little knob in both directions but it is still bothering her. She quickly turns around and nips herself like she's been bitten. was I supposed to do something with the shears to prepare them where they are brand new? I don't know what I am doing and I am new to grooming. Please help me figure this out.
 

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How frustrating! Did you purchase them from a reputable seller? Because the first thing I'd do is make sure they're not knock-offs.

Hope someone else here can help you with some technical troubleshooting.
 

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I agree I have seen that type of pulling with the cheap knockoff shears. I would be especially suspicious given how grooming stuff is flying off the shelves right now. I'd just return and buy from a source you really trust.
 
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