Shipped the 13th and still not there. Even with Christmas and weekends I would think it would have arrived long time ago. I am in OH, have something coming from CA that I ordered yesterday morning, that is out for delivery today. I would call them every few minutes until I got a hold of them. Have you ordered from them before? Is this a big company? How long does this company say shipping will take? Talk to your bank and explain what happened. I would debate about calling the Better Business Bureau, and definitely would if they did not contact me in the next couple days. Maybe send another email stating that you will be contacting the BBB. How very frustrating.
Poodle mama to Ryker and Canyon