Definitely agree with the long line, and that dogs don't automatically know the meaning of the words we use!
First - only use "come" when coming to you will be rewarded, and not lead to anything unpleasant (bath, leash on to go home, etc). When you call, turn your body away, or run away a few paces. Be happy and upbeat.
Second - make it more fun and more rewarding to come to you than to play keep away - really good treats, a fun game with a tuggy toy - but the reward only comes when you have your hand on the collar. Try putting the keep away game on cue too, and don't join in that lovely game of chase when it follows "come!". Never, ever scold or punish him when she does come, or you catch him!
Make it a game - call him to you, play, then release him again.
Be consistent, and remember the three Ds - distance, duration and distraction. Start calling him to you over short distances in a quiet place - and be aware that you will need to build up both distance and distraction level in small, easy steps. Meanwhile, use the long line for safety.
I have found the "wait" command invaluable - we use it in doorways, getting out of the car, putting on and taking off the lead, whenever the dogs get a bit too far ahead, etc. It was very easy to teach - they learned that it was the quickest way to get what they wanted!
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